Terms of service

 

1. INTRODUCTION Welcome to Faine Candle. This website is operated by Faine Candle ("we", "us", "our"). We offer this website, including all tools and services, conditioned upon your acceptance of all terms outlined here. Our e-commerce platform is powered by Shopify Inc.

These Terms of Service ("Terms") govern your access to and use of our services, including purchasing our products. By accessing our website or making a purchase, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these terms, you should not access the website.

2. USE OF OUR ONLINE STORE By using this site, you confirm that you are at least the age of majority in your jurisdiction. Our products may not be used for any illegal or unauthorized purpose. You must not transmit any viruses or malicious code. Any violation of these Terms will lead to an immediate termination of your services.

3. GENERAL TERMS We maintain the right to refuse service to any individual for any reason at our discretion. You acknowledge that your content (excluding payment card information) may be transferred unencrypted across various networks. Payment card information is always encrypted during transfer. You agree not to copy, sell, or exploit any part of the Service without our express written consent.

4. SITE INFORMATION We do not guarantee that information available on this site is always accurate, complete, or current. The content provided is for general information purposes only and should not be your sole basis for making decisions. Your reliance on any material on this site is at your own risk.

5. PRODUCTS AND SERVICES We make a significant effort to display the colors and images of our products accurately. However, we cannot guarantee that your device’s screen will reflect the colors precisely. Product descriptions and prices are subject to change at any time without notice. We reserve the right to limit the quantity of any products we offer or to discontinue any product. We do not warrant that the quality of products purchased will meet your expectations.

6. ORDERS, PRICING AND ACCOUNT INFORMATION We reserve the right to refuse or cancel any order you place with us. You agree to provide current, complete, and accurate information for all purchases made at our store. This includes promptly updating your email address and payment details so we can complete your transactions. For more details, please review our Refund Policy.

7. SHIPPING AND DELIVERY Estimated delivery times are not guaranteed. We are not responsible for delays caused by shipping carriers or other events beyond our control. Once we hand over products to the carrier, the risk of loss and title pass to you.

8. INTELLECTUAL PROPERTY RIGHTS All content on this Service, including text, graphics, logos, images, and trademarks, is the property of Faine Candle or its content suppliers and is protected by Irish and international copyright and intellectual property laws. This content is provided for your personal, non-commercial use only.

9. EXTERNAL LINKS Our Service may contain links to third-party websites not affiliated with us. We are not liable for any harm or damages related to your use of these third-party sites. We are not responsible for the content or accuracy of these external sites.

10. USER FEEDBACK AND COMMENTS If you submit feedback, comments, or other materials to us, you grant us a perpetual, worldwide license to use, copy, publish, and distribute your submission in any medium without restriction or compensation. You are solely responsible for the content and accuracy of your comments and must ensure they do not violate any third-party rights.

11. PERSONAL DATA Your submission of personal information through our store is governed by our Privacy Policy.

12. ERRORS AND OMISSIONS Occasionally, information on our site may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, or availability. We reserve the right to correct any such errors and to cancel orders if any information is inaccurate, without prior notice.

13. PROHIBITED ACTIVITIES You are forbidden from using our site or its content for any unlawful purpose, to violate regulations, to infringe on intellectual property rights, to harass or abuse others, to submit false information, to upload malicious code, to collect personal data of others, or to interfere with our security features. Violating these terms may result in termination of your access to our Service.

14. DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY Our Service and all products are provided on an 'as is' and 'as available' basis, without any warranties, express or implied. We do not guarantee that your use of the service will be error-free or uninterrupted. To the fullest extent permitted by law, Faine Candle and its directors, employees, and affiliates shall not be liable for any direct, indirect, incidental, punitive, or consequential damages of any kind arising from your use of the Service or any products procured through it.

15. INDEMNIFICATION You agree to indemnify, defend, and hold harmless Faine Candle, its affiliates, partners, and employees from any claim or demand, including reasonable attorneys’ fees, arising from your breach of these Terms or your violation of any law or third-party rights.

16. SEVERABILITY If any provision of these Terms is found to be unlawful or unenforceable, that provision will be severed, but the remaining provisions will remain valid and enforceable to the fullest extent permitted by law.

17. TERMINATION These Terms are effective until terminated by you or us. We may terminate this agreement at any time without notice if we suspect you have not complied with these terms. You may terminate the agreement by notifying us that you no longer wish to use our Services.

18. ENTIRE AGREEMENT These Terms of Service and any policies we post on this site constitute the entire agreement between you and us, superseding all prior agreements and communications.

19. GOVERNING LAW These Terms of Service and any related agreements shall be governed by and construed in accordance with the laws of Ireland.

20. CHANGES TO TERMS We reserve the right to update or change any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of the site after any changes are posted constitutes acceptance of those changes.

21. CONTACT INFORMATION For any questions regarding these Terms of Service, please contact us via email at info@fainecandle.com.